About this policy
This page describes how Meadowlark Cleaning Co, based in Arvada, Colorado, handles information collected through this website. We keep it short and plain so you can actually read it.
If you have questions about anything here, reach us at ryan+meadowlark@hydrahub.ai or by phone at (720) 454-2355.
What information we collect
We collect information only when you choose to give it to us. Specifically:
- From the contact form: your name, email address, and the message you type.
- From the booking form: your first name, last name, email address, and phone number.
- If you opt in to SMS messages on either form, we also record that consent along with the date and wording you agreed to.
We do not collect payment card details through this website.
Why we collect it
We use the information you submit for two purposes only:
- To reply to your enquiry or question.
- To schedule and manage your cleaning appointment.
If you opted in to SMS messages, we also use your phone number to send the types of messages you agreed to, such as appointment confirmations, reminders, or occasional offers, depending on which boxes you checked.
Where the data is stored
Information submitted through this site is stored in our customer-relationship system. Access is limited to the people who work at Meadowlark Cleaning Co.
How we protect your information
Forms on this site are served over an encrypted HTTPS connection, so the information you type travels securely to us. Once received, your data is held in our password-protected customer-relationship system, and access is limited to the people who work at this business.
SMS and phone numbers
Phone numbers and SMS consent collected on this site are never sold, rented, or shared with third parties for their own marketing, and are used only to message the person who opted in.
If you opted in to SMS messages, you can reply STOP at any time to stop receiving them, or HELP for assistance. Message frequency varies. Message and data rates may apply.
Live chat widget
This site includes a live-chat widget operated by our messaging provider. When you type into the chat, that information is received by the messaging provider on our behalf and used to respond to your message. The widget may set cookies or use similar storage in your browser to maintain the chat session.
Cookies and analytics
This site may use cookies and similar browser storage for two purposes:
- The live-chat widget described above uses session storage to keep your conversation intact while you browse.
- An analytics tag may be present to help us understand how visitors find and use the site. This tag collects aggregate, non-personal data such as page views and general location at the city level.
Most browsers let you block or delete cookies through their settings. Doing so may affect the chat widget but will not prevent you from using the rest of the site.
Correcting or removing your information
If you would like to see, correct, or have removed any information we hold about you, contact us by email or phone and we will take care of it promptly.
- Email: ryan+meadowlark@hydrahub.ai
- Phone: (720) 454-2355
Changes to this policy
We may update this policy from time to time. When we do, we will change the "last updated" date at the top of this page. Continued use of the site after a change means you have seen the updated policy.
If you have questions, reach us at ryan+meadowlark@hydrahub.ai or (720) 454-2355.